Shipping & Returns
Shipping details, delivery expectations, and product care information.
Shipping & Delivery
We ship only to addresses in the United States via USPS. Tracking is provided once your order ships.
Shipping is a $7.50 flat rate. Orders with a subtotal of $30 or more ship free.
Please allow 3–5 business days for handling before your order ships. After shipment, USPS transit is estimated at 2–5 business days. Transit times are estimates and are not guaranteed.
Local pickup may be available for select orders or events. If available, you can choose pickup during checkout.
Product Condition During Transit
Glass candy is sturdy, but minor cracking or shifting can occur during shipping. This does not affect taste or quality.
Warm temperatures can cause temporary softening. We recommend bringing packages inside promptly upon delivery.
During periods of extreme heat, we may adjust shipping methods or temporarily pause shipments to protect product quality.
Returns & Refunds
Because our products are food, they are nonreturnable and all sales are final.
If your order arrives damaged beyond normal breakage, please contact us within 24 hours of delivery with photos so we can assist.
Shelf Life & Storage
Our hard candy keeps best when stored in a cool, dry place away from direct sunlight. For optimal texture and flavor, enjoy within one year of purchase.
Each order includes a best‑by date and storage guidance. If you have any questions, we’re happy to help.
Need help?
Email us at help@griffinconfections.com, or reach out through our contact page.